Savills Operations Support and Facilities Management
Specialising in providing operational support throughout the UK 24\/7, 365 days a year. The support includes the helpdesk, a centralised procurement function, and a network of regional facilities managers.
New Concept’s dedicated team of fully trained cleaning staff provides Eco friendly cleaning services to a number of Savills' clients and operate with the responsibility required for operating as a key sub-contractor for major companies.
“In my experience of working with New Concept, I have always found them very responsive, reliable and professional to any requests made. This forms an integral part of our service delivery strategy to our clients, who demand the highest level of service, of which New Concept help maintain those high standards.
Royal Botanical Gardens Wakehurst Place
Set in 465 acres of country estate in West Sussex, Wakehurst Place is home to Kew’s Millennium Seed Bank.
New Concept’s dedicated team of fully trained cleaning staff provides Eco friendly daily and periodic cleaning to a range of buildings including a grade 2 listed Mansion House the prestigious Millennium Seed Bank, and Visitor Centre, the service includes washroom management and stock control. In addition, we provide a housekeeping service which includes linen changing and laundering for the student apartments on site. We also undertake specialist cleaning of the Millennium Seed Bank laboratories.
“We have recently extended our contract with New Concept. They do an excellent job, particularly as they have the specialist knowledge and equipment to clean our huge glass buildings to the highest standard week in week out. Their commitment to using Environmentally friendly products and cleaning methods is also a big plus.”
Adur District Council
Adur District Council has a number of residential and sheltered housing schemes located across Hove and Lancing, providing accommodation for the elderly.
New Concept provides daily and periodic scheduled cleaning to approximately 400 housing scheme sites, employing a team of cleaning operatives who are trained to NVQ Level 2 cleaning and hold BICS certificates. Equally importantly, each member of staff works to a strict code of practice according to our vulnerable adults and children policy that adheres to the guidelines set out by Adur District Council.
“We really appreciate the service that New Concept provides across our numerous sites. Their cleaning staff are discreet, polite and incredibly professional in their work. Many of our residential schemes are home to very frail and elderly people and New Concept understand the sensitivity required when working around our residents.”
Bromley Borough Council
For Bromley Borough Council we provide a full range of commercial cleaning services including daily and periodic cleaning as well as specialist carpet cleaning, floor treatments, deep cleans and graffiti removal. Our contract also covers washroom cleaning and janitorial management services.
Our staff of over 100 operatives clean 70 buildings including 19 borough libraries, of which, the Central Library has a number of lecture theatres, open public areas and classrooms. The largest of these buildings, Bromley Civic Centre, also houses lecture theatres and provides washroom and dining facilities for over 3,000 staff.
“New Concept provide a professional and reliable service which is good value for money. Their green credentials also align` with the council’s philosophy.”