Company Information

The Barn Unit 6 Aspley Farm Industrial Units Widerwick Road West Sussex RH19 3NT

Telephone 01342 870222

Registered in England. Company No. 2101305 | VAT No. 452537155

Introduction and General Terms

New Concept General Cleaning is committed to protecting you and your business information when you are using our services. This Privacy Policy relates to our use of any information you provide to us through the New Concept General Cleaning website. In order to provide you with the full range of services, we may be required to collect information about you. This privacy policy explains:

• What information New Concept General Cleaning may collect about you.
• How New Concept General Cleaning will use the information we collect.
• When New Concept General Cleaning may use your details to contact you.
• Whether New Concept General Cleaning will disclose your details to anyone else.
• Your choices regarding the personal information you have provided to us.

Whenever you provide such information, New Concept General Cleaning is legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own Privacy Policies, including cookies, and we urge you to review them. They will govern the use of personal information submitted or collected by cookies whilst visiting these websites. New Concept General Cleaning does not accept any responsibility or liability for the privacy practices of such third party websites. Your use of such websites is at your own risk.

The information New Concept General Cleaning will collect about you

When you sign up to participate in or receive services from New Concept General Cleaning (eg newsletters, general enquiries or to offer feedback), we may ask for personal information. This might be your name, email or postal address, telephone or mobile number. Different web pages may ask for different personal information. By providing us with these details, you enable New Concept General Cleaning to provide you with the services you select. How will New Concept General Cleaning use information collected about me?

New Concept General Cleaning will use personal information for a number of purposes, including the following:

• For “service administration purposes”, which means that New Concept General Cleaning may contact you for reasons related to a service you have signed up for.
• To contact you about any feedback you have made to the website, including any content you provide.
• To personalise the way New Concept General Cleaning content is presented
• IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyse and improve the services offered on www.new-concept.co.uk, eg to provide you with the most user-friendly navigation experience.

When will New Concept General Cleaning contact me?

New Concept General Cleaning may contact you:

• In relation to the functioning of any service for which you have registered
• Where you have opted to receive further correspondence
• In relation to any contribution you have made, eg via the feedback link
• To invite you to participate in voluntary surveys about New Concept General Cleaning
• For marketing purposes where you have specifically agreed (see below).

Local pages will give you detailed information about how New Concept General Cleaning will contact you in relation to specific services.

Will I be contacted for marketing purposes?

New Concept General Cleaning will only contact you for marketing purposes or to promote new services, if you specifically agree to be contacted for these purposes.

Will New Concept General Cleaning share my personal information?

New Concept General Cleaning will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. Generally, we will only use your information within New Concept General Cleaning.

Offensive or inappropriate content

If you post or send offensive, inappropriate or objectionable content to New Concept General Cleaning, or otherwise engage in disruptive behaviour on www.new-concept.co.uk, New Concept General Cleaning may use your personal information to stop such behaviour.

Where New Concept General Cleaning reasonably believes that you are or may be in breach of any of the laws of England or Wales (eg because content you have posted may be defamatory), New Concept General Cleaning may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content.

Can I find out what information New Concept General Cleaning has about me?

Under the Data Protection Act you have the right to request a copy of the personal information New Concept General Cleaning holds about you, and to have inaccuracies corrected. (You will be required to prove your identity with two pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Changes to New Concept General Cleaning’s privacy policy

This Privacy Policy may be updated from time to time. You may wish to check it each time you submit personal information to www.new-concept.co.uk. The date of the most recent revisions will appear on this page.

Digital Partner

We selected 5and3 as our website and digital partner because of their proven expertise in creating high-performing online solutions for commercial service businesses like ours. A key factor was 5and3's use of certified green hosting and development practices that align with New Concept's commitments to sustainability.

5and3 goes beyond just building an effective website - they optimise for rapid growth by offering integrated digital marketing capabilities to drive conversions, traffic, and ROI.

After thoroughly vetting several digital firms, we felt 5and3 was the perfect fit to build a custom online presence that aestheticly communicates our quality services while capturing leads and driving new business.

Their decade-plus track record of spurring growth for clients made them the ideal partner to create a sustainable website that will scale with New Concept for years to come.